Contact Us

Need help with your order? We’ve got you. Before sending a message, please check the quick links below — most answers are instant.

Order processing & tracking

  • Processing time: Due to high demand, please allow 3–5 business days for your order to ship.
  • Tracking: Once shipped, you’ll receive a tracking link by email. Please check your spam/junk folder too.
  • Address changes: Contact us ASAP — we’ll do our best to help if your order hasn’t shipped yet.
Apple Pay note: If you ordered with Apple Pay, your confirmation may go to your @icloud email. If you need us to update your contact email, please message us using the form below.

Quick answers

I haven’t received my tracking email.
Tracking is sent once your order ships. Please check spam/junk and search your inbox for our store name. If it’s been more than 5 business days (processing) and you still don’t see it, send us a message below.
Can I change my address or cancel?
We process orders quickly. If your order hasn’t shipped, we’ll try to update it. Please include your order number and the new address in your message.
My item arrived damaged / wrong item.
We’re sorry about that — we’ll make it right. Please message us with your order number and a clear photo of the item + packaging if possible.

Contact our team

Use the contact form below and we’ll get back to you within 24–48 hours (business days). To help us resolve your request faster, please include:

  • Order number
  • Email used at checkout (if different)
  • What you need help with (tracking, address change, return, damaged item, etc.)
Customer Service Hours
Monday – Friday | 9:00 AM – 5:00 PM (PST)

Mailing Address:
30 N GOULD ST STE N SHERIDAN, WY 82801